How do I change my Country and Language preferences?
There is a button at the bottom right of the website where you can manage your preferences.
What is GDPR and are you compliant?
The General Data Protection Regulation (EU) 2016/679 (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). Supersapiens is fully compliant with GDPR. Please see the GDPR section in our Privacy Policy for more information.
What are cookies and do I need to enable cookies on my browser?
Cookies are files that contain small pieces of data like a username and password that are exchanged between your computer and a web server to identify specific users and improve your browsing experience. For example, cookies let websites recognize and recall your individual login information and preferences. Yes, you do need to enable cookies on the Supersapiens website.
The website is not loading. What should I do?
Please check your internet connection, reload the page and try again. If it still does not load, try restarting your browser or computer. If it still doesn’t load after that, check back again tomorrow as there may be an issue with the website.
Are Supersapiens products available for purchase on the website?
Yes. The Abbott Libre Sense Glucose Sport Biosensor is available for purchase exclusively on the website. The Supersapiens app is available to download for free from Google Play and Apple App Store.
Can I create and manage my account from the website?
No. Please download and update the Supersapiens app from the Apple App Store or Google Play to create and manage your account. The Supersapiens app is available to download for free in select countries only, including the UK, France, Germany, Ireland, Italy, Luxembourg, Austria, and Switzerland.
Do you have a mobile website?
Yes. This version of the website is accessible through the browser on your mobile device.
