What phones, devices, OS, and platforms can the Supersapiens app work on?

Huawei Mobile Devices

We're expereincing an unusual high volume of tickets related to Huawei devices. Please remove phone case and hold scan (at the center, not top-center) for 30 seconds to complete NFC scan and connect bluetooth. If you have any issues please submit a ticket.

The Supersapiens app is supported by the following:

Compatible Operating Systems

  • iOS 13.2 or newer
  • Android 8.1 or newer

Minimum Device Requirements

  • iPhone 7 or newer
  • NFC Capabilities
  • Bluetooth Connectivity

The Supersapiens app cannot run on a rooted Android device or Jailbroken iPhone.

Popular mobile devices and operating systems (OS) are regularly tested to evaluate NFC scan performance and app compatibility with biosensors. NFC (“near field communication”) is needed to scan and start biosensors. The position of the NFC antenna varies in each phone.

Compatible iOS Models

  • iPhone 7 and 7 Plus
  • iPhone 8 and 8 Plus
  • iPhone X
  • iPhone XS and XS Max
  • iPhone XR
  • 2020 iPhone SE
  • iPhone 11
  • iPhone 11 Pro and Pro Max
  • iPhone 12 mini
  • iPhone 12
  • iPhone 12 Pro and Pro Max

This is a non-comprehensive list of compatible Android devices. Please reach out to Support if you want to know if your phone is compatible. It is known that the Supersapiens app works on many other devices, but we have internally tested on these Android models.

Compatible Android Devices

  • Samsung Galaxy S5
  • Galaxy S6
  • Galaxy S7
  • Galaxy S7 Edge
  • Galaxy S8
  • Galaxy S8+
  • Galaxy S9
  • Pixel 2 XL
  • Nexus 5X
  • 6P
  • OnePlus 5T

We explicitly do not support the Google Pixel 4.

Was this article helpful?
1 out of 1 found this helpful