The Supersapiens app can be downloaded for free on the Apple App Store and the Google Play Store. The app is available to download for free in these countries: Austria, France, Germany, Ireland, Italy, Luxembourg, Switzerland, United Kingdom.
Your Supersapiens login is the email that was used when the account was created in the mobile app or the email used during the first purchase. If you are logged into the mobile app, select profile from the navigation and open your account details from the profile card. The users login email is listed and is not editable.
If the user is logged into the Supersapiens app, they may select Profile, Settings, and Change Password from the Account section to reset their password. The user will need to know their current password in order to update the password. If the user does not know their current password, they are advised to note identify the email used to login to the account and then logout to recover their password.
To recover a password a user must be logged out of the Supersapiens app. From the app landing page, select sign-in and forgot password to access the password recovery form. Enter the email used when signing up for the Supersapiens app into the recover your account form. If the email matches your account, a password reset link will be sent to the email entered with instructions. Follow the link to rest your password.