DOWNLOADING & SUPPORTED PLATFORMS

• Is the Supersapiens app free? When and where can I download the app?
• What phones, devices, OS, and platforms can the Supersapiens app work on?
• Can I download the Supersapiens app on my Apple Watch?
• Is there a desktop version of the app?
• With what sensors is the Supersapiens app compatible with?

NFC SCAN AND OTHER FUNCTIONALITY

• Why do I need to NFC scan and what will it do?
• How do I retrieve a Glucose Snapshot?
• How do I initiate an NFC scan?
• What happens if my NFC scan does not work?
• What does NFC scanning do?
• Can I recover data that has been lost for more than 8 hours?

LIVE GRAPH AND INSIGHTS

• How is glucose measured?
• What does the Live Graph show me?
• What are Insights?
• What is Today’s Glucose Exposure?
• What is Average Glucose?
• What is Glucose Variability?

See all 11 articles

ERROR CODES

• Sensor Error: Biosensor warming up
• Sensor Error: Check your biosensor
• Sensor Error: No scan detected
• Sensor Error: We encountered an internal error
• Sensor Error: Temperature too high
• Sensor Error: Temperature too low

See all 14 articles