The Supersapiens app is supported by the following:
| Requirements | Apple | Android |
|---|---|---|
| Compatible Operating Systems | iOS 14.3 or newer | Android 9 or newer |
| NFC Capabilities | Required | Required |
| Bluetooth Connectivity | Required | Required |
The Supersapiens app cannot run on a rooted Android device or Jailbroken iPhone.
Popular mobile devices and operating systems (OS) are regularly tested to evaluate NFC scan performance and app compatibility with biosensors. NFC (“near field communication”) is needed to scan and start biosensors. The position of the NFC antenna varies in each phone.
- iPhone 7 and 7 Plus
- iPhone 8 and 8 Plus
- iPhone X
- iPhone XS and XS Max
- iPhone XR
- 2020 iPhone SE
- iPhone 11
- iPhone 11 Pro and Pro Max
- iPhone 12 mini
- iPhone 12
- iPhone 12 Pro and Pro Max
- iPhone 13
- iPhone 13 Pro and Pro Max
- iPhone 14
- iPhone 14 Pro and Pro Max
This is a non-comprehensive list of compatible Android devices. Please reach out to Support if you want to know if your phone is compatible. It is known that the Supersapiens app works on many other devices, but we have internally tested on these iOS models.
- Samsung Galaxy S5
- Galaxy S6
- Galaxy S7
- Galaxy S7 Edge
- Galaxy S8
- Galaxy S8+
- Galaxy S9
- Google Pixel 5
- Google Pixel 2 XL
- Huawei P30 Pro
- Nexus 5X
- OnePlus 5T
- 6P
- Google Pixel 4
- Huawei P30 Lite
- Rooted Android device
- Jailbroken iPhone
Huawei phones have a default "New Tag Collected" application invoked on every NFC scan by default.
When you perform a scan for the first time, an application selector should appear. Select "Supersapiens" and tap "Always".
If you cannot see the application selector, perform the following steps on your Huawei phone to reset your choices.
- Open the "Settings" app
- Select "Apps"
- Tap "Apps" again
- Select three dots in the top right corner
- Select "Reset app preferences"
- Select "Reset"
