Sensor Error: No scan detected

Error Name: No Scan

This error occurs either because you did not position the phone properly when scanning or there is an internal smartphone error that requires a restart to remedy. For iPhones, the top of the backside of the iPhone should touch the biosensor, and for Androids, the upper-middle back side of the phone should touch the biosensor. You may also need to remove your case to scan the sensor.

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